Lopostam Refund Policy
Effective Date: September 11, 2024
We’re committed to making your experience great. Please review our refund and return policy below.
1. Digital Products
All digital products are non-refundable.
Due to the nature of digital downloads, all sales are final.
Please read all product details carefully before purchasing.
2. Physical Products
Refunds or replacements are available only if:
- The item arrives damaged
- The issue was caused by Lopostam or its fulfillment partner
To be eligible:
- You must notify us within 14 days of delivery
- The product must be unused and in original packaging
- Proof of purchase and photos of the issue are required
3. Refund Process
If your product qualifies:
- Email us at hello@lopostam.com
- Include your order number, product details, and photos of the issue
- We’ll review your request and provide instructions for your refund or replacement
4. Return Shipping Costs
- If the issue is our fault, we cover return shipping
- If not, the customer is responsible for all shipping costs
5. Refund Timeline
Once your returned item is received and inspected:
- You’ll be notified via email
- If approved, your refund will be processed within 7–10 business days to your original payment method
6. Contact Us
Questions? Need help? Reach out anytime:
Lopostam
21255 Burbank Blvd, Woodland Hills, CA 91367
Email: hello@lopostam.com